At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Collaborates with the plan sponsor implementation team to gather and analyze client requirements, assist in developing implementation plans, and work with internal departments to ensure the successful execution of implementation projects. Interacts directly with plan sponsors, addresses inquiries, and provides guidance during the implementation process, contributing to the overall success of plan sponsor onboarding.
What you will do
- Facilitates and oversees the management of Renewal process and programs, ensuring successful implementation, execution, and delivery.
- Manages Daily Case Calls to review complex cases in Salesforce
- Facilitates mutually beneficial relationships with members of Client Management, serving as a primary point of contact throughout the Renewal process.
- Coaches team members with training and education sessions to ensure successful adoption of Renewal process and case requests.
- Confers with internal and external stakeholders to gather and analyze requirements, identify potential risks, and develop mitigation strategies.
- Defines regular status updates to stakeholders, addressing and escalating any concerns or issues that may arise, for swift resolution.
- Determines process improvements and best practices to enhance the efficiency and effectiveness of the Renewal process.
- Delivers leadership and mentorship to the implementation team, fostering a collaborative and high-performing work environment.
For this role you will need Minimum Requirements
- 5 to7 years of Reporting experience
- 3 to 5 years’ experience with Salesforce software and the insurance renewal process
- 3 to 5 years health insurance- group based plan benefits experience
- Adept at problem solving and decision-making skills
- Adept at growth mindset (agility and developing yourself and others) skills
- Adept at execution and delivery (planning, delivering, and supporting) skills
Preferred Requirements
- DG experience
- Tableau experience
Education
- Bachelor's degree preferred/specialized training/relevant professional qualification.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,300.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 06/29/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
