At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is hiring! We’re seeking a Sr. Lead Site Reliability Engineer to join our stellar team. You would be responsible for the design, implementation and operational support of our technical infrastructure.
Responsibilities:
Works within and across teams to design, develop, test, implement, and support technical solutions across a full-stack of development tools and technologies.
Translates business requirements into technical designs, considering automation, availability, performance, scale and cost.
Ensures technical & security best practices along with Broadridge standards are adhered to in the design of technical infrastructure
Leads technical design sessions and works closely with multiple teams, including application development teams, infrastructure teams, vendors, and clients, if needed, to review the infrastructure designs for new projects.
Delivers high quality technical infrastructure, on-time, following Broadridge processes.
Automates the implementation and operational support of the infrastructure.
Provides estimates of all priority and non-priority projects along with recommended scope or schedule changes based on capacity and unforeseen challenges.
Leads technical implementation to ensure the quality of the infrastructure, automation and the overall productivity of the SRE (Service Reliability Engineering) team.
Owns, communicates and sets expectations of day to day work of the SRE (off-shore and on-shore)
Tracks Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.
Troubleshoots production issues affecting Broadridge services as needed, taking appropriate corrective actions.
Conducts preventative maintenance to ensure capacity, scaling, security and availability of Broadridge services.
Understands dependencies between infrastructure components, vendor software, custom software and other parts of the processing stack that support Broadridge Services
Collaborates with peers and other technical teams, such as development teams, architecture, database teams, storage teams, server teams, security teams to prevent and shorten production incidents.
Defines Service Level Objectives (SLOs) for Broadridge Services
Implements additional operational improvements for automation, monitoring and incident management to increase the reliability of Broadridge services.
Present and explain Broadridge infrastructure and operational processes to clients and industry groups, as needed. Seeks ways to improve the alignment of Broadridge technology infrastructure to clients’ needs.
Work with new and existing technology vendors to understand their product roadmap and how it aligns with Broadridge’s Target State Architecture.
Guides more junior associates through established processes.
Assists in the hiring process to hire top talent and in the performance reviews of team members, identifying areas of improvement.
Continuously inspires, mentors, and trains development team on modern technologies.
Works with senior leaders to architect solutions with technical vision, maintainability and total cost of ownership in mind.
Participates and contributes in strategic planning discussions with technical, business, and client stakeholders.
Establishes Design Patterns used by the technical infrastructure.
Qualifications:
10+ years of experience with commercial service infrastructure at both a software and infrastructure level
Functional skills – System Design and Architecture, DevOps / Deployment automation, Troubleshooting, Service Monitoring.
Passionate teammate who understands and respects personal & cultural differences
Ability to work under pressure and be highly adaptable
Strong written and communications skills for collaboration with various teams and upper management
Solid analytical skills, especially in area of translating business requirements into technical design – with a continuous focus on aligning technical roadmap with the immediate and long-term Business strategy
Able to adapt and embrace change and support business strategy and vision.
Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, cloud.
Strong aptitude for learning new skills and new technologies.
Preferred Qualifications:
Bachelor’s degree in computer science, computer engineering, or in a related field.
6+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies:
OS: Linux, Windows
Automation: Terraform, Chef, Jenkins, Bladelogic, Ansible
Cloud: AWS, Azure
Scripting: Python, Groovy, PowerShell, Perl, Shell Scripts
DevOps/Tools: Jenkins, CI/CD, Jfrog, Gits, Datadog, splunk
Compensation Range: The salary range for this position is between $145,000 - $155,000. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.
