Description
At Citizens, core banking modernization is not just a technology upgrade - it’s a strategic and cultural commitment to transforming how we serve our customers and empower our colleagues. By reimagining our core systems, we are creating seamless, intuitive, and personalized experiences that give customers greater control, transparency, and confidence in managing their finances.
For our colleagues, modern core platforms mean simplified workflows, integrated tools, and real-time data access enabling them to focus more on building relationships and delivering exceptional service. This transformation is foundational to our ability to innovate, adapt, and lead in a rapidly evolving financial landscape.
As a Program Manager within this pivotal transformation, you will be entrusted to lead critical components of the initiative, guiding cross-functional teams through the complexity of modernizing legacy systems. Your leadership will be instrumental in translating strategic vision into actionable plans, ensuring that each phase of the modernization journey is delivered with precision and aligned to our overarching goals.
Primary Responsibilities:
Qualifications
- Experienced and dynamic leader with minimum 15 years of experience.
- Implementation and integration experience in a consumer bank is preferred - ideally with core banking/FIS.
- Proven ability to lead teams and manage delivery of complex, integration projects in a matrix organization.
- Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
- Able to travel periodically for on-location meetings and work sessions.
Education, Certifications and/or Other Professional Credentials
- Bachelor’s degree required
- Masters preferred
Hours & Work Schedule
- Location: Short Hills, NJ, Johnston, RI, or Westwood, MA
- Hours per Week: 40
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
