Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Business Administration
Travel Percentage :
1 - 5%
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the role
As a Financial Crime Manager, you will be part of ASIA/EMEA Business Risk team with main responsibility for AML/KYC process related to client onboarding, KYC information refresh and client service delivery.
This role involves monitoring and managing service levels, ensuring client satisfaction, and overseeing personnel to maintain efficient operations. You will act as a liaison between clients and the company, focusing on continuous improvement and strategic client relationship management.
What you will be doing:
- Team Leadership: Lead and manage a team of analysts responsible for conducting KYC and due diligence tasks. Provide guidance, support, and performance feedback to ensure high-quality work.
- Customer Identification: Oversee the verification of client identities by the team, ensuring accuracy and compliance with regulatory standards.
- Customer Due Diligence (CDD): Supervise the assessment of client risk profiles, ensuring thorough analysis and documentation by the team.
- Enhanced Due Diligence (EDD): Direct the team in conducting detailed investigations for high-risk clients, including PEPs and clients from high-risk jurisdictions.
- Ongoing Monitoring: Ensure the team continuously monitors client transactions and activities to detect and report suspicious behavior.
- Record Keeping: Manage the maintenance of comprehensive records of all KYC documents and due diligence processes by the team.
- Reporting: Lead the preparation and submission of reports on suspicious activities to relevant authorities, ensuring accuracy and timeliness.
- Policy Development: Develop and update KYC policies and procedures, and ensure the team is trained and adheres to these standards.
- Training and Development: Provide ongoing training and development opportunities for the team to enhance their skills and knowledge in KYC operations and client relations.
Who are we looking for:
We are seeking a skilled and dedicated professional who meets the following criteria:
- In-depth knowledge of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations and practices. This includes understanding global regulatory frameworks and compliance requirements.
- Strong understanding of global KYC and AML regulations, including the ability to stay updated with changes in the regulatory landscape.
- Proven ability to establish and maintain effective working relationships with internal teams and external stakeholders.
- Strong verbal and written communication skills, with the capability to convey complex ideas clearly and persuasively.
- Strong analytical abilities to assess risk profiles, detect suspicious activities, and make informed decisions based on data.
- Exceptional organizational and time management abilities, ensuring tasks are prioritized and deadlines are met.
- A strong aptitude for analyzing challenges and delivering innovative, practical solutions.
- Previous experience in banking or in the financial sector is highly desirable and will be considered an advantage.
- Willingness to work European hours with flexibility to accommodate extended hours when necessary.
- Proven track record of leadership (5+ years)
- Advanced English language skills, enabling seamless and professional communication.
- German language skill is a plus.
What we can offer you:
- Working in an international company, alongside international colleagues.
- Convenient office location in Poznań [Nowy Rynek Complex, Building B Przemyslowa 3 Street], with the possibility to work partially remotely to suit your needs. If you live 50 km or more away from Poznan, we can offer the option of full remote work.
- Comprehensive onboarding process.
- A good work-life balance.
- Contract of employment.
- Competitive salary with including private health insurance for employees and their family, group life insurance, pension plan 5%.
- Language courses.
- On the job coaching and support.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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